Customer Help

Our service team is always here to assist.

If you have any questions, please contact via Amazon.

All Funhang electric bikes come with a 12-month manufacturer’s warranty covering manufacturing defects in the frame, battery, and essential components. However, normal wear and tear, accidental damage, and unauthorized modifications are not covered.

The range of a Funhang e-bike depends on the model, battery capacity, rider weight, terrain, and riding style. On average, our e-bikes can travel 25-50 miles per charge under optimal conditions.

It typically takes 4-5 hours to fully charge a Funhang e-bike battery, depending on the battery size and charger used.

Yes! Funhang e-bikes are built with water-resistant components and can handle light rain. However, we do not recommend riding in heavy downpours, submerging the bike in water, or using a high-pressure hose to clean it.

In most places, e-bikes with a speed limit of 20-28 mph (32-45 km/h) do not require a license. However, local laws vary, so we recommend checking your city or country’s regulations.

To keep your e-bike in top condition:

  • Charge the battery regularly and store it in a cool, dry place.

  • Keep the chain lubricated and clean.

  • Check tire pressure and brakes before each ride.

  • Avoid exposing the bike to extreme weather conditions.

Yes! Funhang batteries are replaceable. If your battery no longer holds a charge efficiently, you can purchase a new one from our store.